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Gardening Helpline

When plant, insect and wildlife problems happen in the garden, who can home gardeners call? A team of trained Master Gardeners are available to help answer gardening and pest questions, and solve problems using current research-based information.

By calling the helpline, you’ll find yourself in contact with someone who will help identify the cause of your problem, or give an answer to your question using Cornell’s experience and research knowledge. If the issue is addressed in one of our many factsheets it will be sent to you for your reference.

You can reach the gardening helpline by calling: 585-753-2555

April – October                                                

November – March

Monday – Friday

Monday, Wednesday, and Friday

9am – Noon

9am – Noon


Sue Magee
Master Gardener Coordinator

Last updated July 26, 2019