Gardening Helpline

Gardening Helpline

When plant, insect and wildlife problems happen in the garden, who can home gardeners call? A team of trained  Master Gardeners are available to help answer gardening and pest questions, and solve problems using current research-based information.

By calling the helpline, you’ll find yourself in contact with someone who will help identify the cause of your problem, or give an answer to your question using Cornell’s experience and research knowledge. If the issue is addressed in one of our many factsheets, it will be sent to you for your reference.

You can reach the helpline by:

Phone: (585) 753-2555

Email -

               April – October               

November – March

Monday – Friday

Monday, Wednesday, and Friday

9 AM – Noon

9 AM – Noon


Master Gardener
(585) 753-2555

Last updated May 3, 2021